删除 PetsMinder 账号与数据
您可在此网页申请删除账号及关联数据(无需安装 App)。也可在 App 内操作:我的 → 账号与安全 → 注销账号。
删除范围说明
- 将删除:账号资料(邮箱/手机号、昵称、头像等)、宠物档案、项圈绑定关系、云端健康与活动汇总、推送偏好、您上传的照片与反馈内容等与服务账号关联的数据。
- 依法须保留的数据(如安全审计日志)可能在法定期限内保留后删除或匿名化;详见隐私指引。
- 注销后无法恢复,请先解绑或转移重要设备与数据。
提交后账号将永久注销,此操作不可撤销。
验证身份并提交删除
删除请求已处理
您的账号及关联数据已提交注销。如需帮助请联系 support@carecoretech.com。
我们一般在身份验证通过后 15 个工作日内完成处理。如有疑问请致电 +86 189 2340 0978。
Delete your PetsMinder account and data
Request account deletion here without installing the App. In the App: Me → Account & security → Delete account.
What we delete
- Account profile (email/phone, nickname, avatar), pet profiles, collar pairings, cloud health/activity summaries, push preferences, uploads, and feedback tied to your account.
- Data we must retain by law (e.g., security logs) may be kept for required periods, then deleted or anonymized. See our Privacy Notice.
- Deletion is permanent. Unbind or back up devices and data first.
This action cannot be undone.
Verify and submit deletion
Deletion completed
Your account deletion request has been processed. Contact support@carecoretech.com if you need help.
We typically complete verified requests within 15 business days. Phone: +86 189 2340 0978.