PetsMinder Smart Pet Collar

Delete your PetsMinder account and data

Request account deletion here without installing the App. In the App: Me → Account & security → Delete account.

What we delete

  • Account profile (email/phone, nickname, avatar), pet profiles, collar pairings, cloud health/activity summaries, push preferences, uploads, and feedback tied to your account.
  • Data we must retain by law (e.g., security logs) may be kept for required periods, then deleted or anonymized. See our Privacy Notice.
  • Deletion is permanent. Unbind or back up devices and data first.

This action cannot be undone.

Verify and submit deletion

We typically complete verified requests within 15 business days. Phone: +86 189 2340 0978.